Terms of service

Terms of Service

Last updated: February 2026

Welcome to Chic Aura. These Terms of Service ("Terms") govern your use of our website, services, and products. By accessing or purchasing from Chic Aura, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. About Chic Aura

Chic Aura is an online store offering authentic beauty products, makeup, and fashion accessories. All products sold are carefully sourced to ensure authenticity and quality.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or using the site under the supervision of a parent or legal guardian.

3. Products & Authenticity

  • All products sold by Chic Aura are 100% authentic.

  • Product descriptions, images, and prices are provided as accurately as possible.

  • Minor differences in packaging may occur due to brand updates.

4. Prices & Payments

  • All prices are displayed in the applicable currency and may change without prior notice.

  • Payment must be completed in full before orders are processed.

  • Chic Aura reserves the right to refuse or cancel any order at our discretion.

5. Orders & Availability

  • Orders are subject to product availability.

  • If an item becomes unavailable after purchase, you will be contacted and offered a replacement or refund.

  • We reserve the right to limit quantities purchased per order.

6. Shipping & Delivery

  • Shipping times are estimates and may vary due to external factors.

  • Chic Aura is not responsible for delays caused by couriers, customs, or unforeseen circumstances.

  • Any customs duties or taxes are the responsibility of the customer.

7. Returns & Exchanges

  • Due to hygiene and safety reasons, opened or used beauty products are non-refundable.

  • Returns or exchanges are only accepted for damaged, defective, or incorrect items.

  • Requests must be made within 48 hours of delivery with proof (photos or videos).

8. Refund Policy

  • Approved refunds will be processed using the original payment method or store credit.

  • Shipping fees are non-refundable unless the error was caused by Chic Aura.

9. Intellectual Property

All content on this website, including logos, images, text, and designs, is the property of Chic Aura and may not be copied, reproduced, or used without written permission.

10. User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to hack, disrupt, or damage the website

  • Provide false or misleading information

11. Limitation of Liability

Chic Aura shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

12. Indemnification

You agree to indemnify and hold Chic Aura harmless from any claims, damages, or expenses resulting from your violation of these Terms.

13. Governing Law

These Terms are governed by and interpreted in accordance with the laws of Lebanon.

14. Changes to Terms

Chic Aura reserves the right to update or modify these Terms at any time. Changes will be effective upon posting on the website.

15. Contact Information

For questions or concerns regarding these Terms, please contact us through our official communication channels.

By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.

Chic Aura 🤍